COVID-19 General Update | The Carson Center
UPDATE ON COVID-19. LEARN MORE
UPDATE ON COVID-19. LEARN MORE
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The Official Website of The Carson Center

COVID-19 General Update

PATRON ADVISORY UPDATE: Effective October 29, 2021, until further notice:

All guests and ticketholders 12 years of age and over attending a public indoor event at The Carson Center must present one of the following for entry:

  • Negative PCR TEST administered by a 3rd party healthcare or pharmacy provider and taken within 72 hours of the event and a photo ID OR
  • Negative RAPID ANTIGEN TEST administered by a 3rd party healthcare or pharmacy provider and taken within 36 hours of the event and a photo ID OR
  • Proof of Full Vaccination against Covid-19 and a photo ID.

Children 12-16 also need to present a negative test or proof of vaccination but may not have a photo ID. In such cases, they must be accompanied by a parent or guardian who can vouch for their identity.

HOME or SELF-ADMINISTERED TESTS WILL NOT BE ACCEPTED FOR ENTRY.

MASKS ARE REQUIRED at all times while indoors at The Carson Center unless actively eating or drinking or otherwise designated.

Children under 12:

Children under 12 years of age are not required to provide proof of vaccination or a negative test.  However, MASKS are required for all guests over age two (2) regardless of vaccination or testing status.

These policies are in effect for all indoor public events taking place in November and December 2021.  ALL protocols and safety measures are subject to change in response to the developing state and public health standards and best practices.

Ticket Policy - All Sales are final. There are no refunds or exchanges.

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PATRON ADVISORY  Updated 08.24.21

Effective September 1, 2021, until further notice, The Carson Center is joining performing arts centers across the nation in requiring that our visitors and audience members provide proof of COVID-19 vaccination to attend all indoor public performances and events.

Ticket Policy

All Sales are final. There are no refunds or exchanges.

All guests over 12 years of age attending an in-person public event at The Carson Center will be required to show proof of full COVID vaccination along with a photo ID for entry into The Carson Center.

“Fully Vaccinated” means that the event a guest is attending is at least 14 days after their final COVID-19 vaccine dose. Proof of a negative COVID test will not be accepted, with the exception of children under the age of 12. Children under 12 will be required to show a negative test result of a PCR test taken within 72 hours of the event.

Mask Policy: All visitors and guests are required to wear masks inside The Carson Center at all times except when consuming food or beverage or when otherwise designated. Prolonged periods of mask removal are not permitted.

This policy is subject to change as public health conditions change.  

The Carson Center will monitor the changing circumstances and modify plans based on current recommendations and best practices, as we have done since March 2020. Buyer, and all those presenting tickets for entry, agree to comply with our updated health protocols at all times while inside The Carson Center. We reserve the right to refuse admission or remove any guest from The Carson Center that fails to comply with protocols posted at the entrance. Since ticket buyers are informed of our policies at the time of purchase, no refunds can be issued for failure to comply with these policies. By visiting The Carson Center, you voluntarily assume all risks related to exposure to COVID-19. Purchase of tickets acknowledges consent to The Carson Center's policies. Ticket and attendance policies are subject to change as public health improves.

Your commitment to one another and to the artists who perform here-- and our commitment to you -- are the basis of all our CDC-compliant protocol and all updates.  Thank you for working with us and with each other to keep LIVE events and performances ALIVE at your Carson Center!  Your cooperation and support are greatly appreciated!

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UPDATE 08.17.21  (EXPIRED)

Our 2021-2022 Season has begun!  Welcome back to your Carson Center! We look forward to seeing you more than you can imagine. Just as actors in a great performance, we all have a special role to play at The Carson Center.  

Our commitment to you is vigilance and excellence in public health measures throughout this magnificent facility, including its heart - our beautiful theatre:

  • Our entire team is fully vaccinated. 
  • Our team will wear masks at all events until further notice.
  • We keep interior air quality at the highest standard by setting air-intake controls to bring in the maximum volume of outside air, and using Minimum Efficiency Reporting Value (MERV) 14 air filters for 95% filtration. 
  • Our facility staff completed Global Biorisk Advisory Council (GBAC) training as a step to attaining GBAC Star certification (the gold standard for facilities with cleaning and disinfection programs that minimize risks). 
  • Hand-sanitizing stations are conveniently located in multiple areas.
  • Touchless ticketing is used as frequently as possible. 

All of this and more is part of our CDC-compliant protocol, which we implemented more than a year ago for everyone who enters our facility for any purpose. We continually update the protocol based on public health guidance and requirements.

Our team is working to update new policies which will go into effect for our new 2021-2022 season.  Please continue to check our website for updates as health conditions change and policies are updated.

 

 

UPDATE: 07.30.21

Welcome Back to Your Carson Center!  Please read for Ticket Buying and Attendance Guidelines:

Performances, concerts, and events are back at The Carson Center For The Performing Arts!

Our team is fully vaccinated and your health and comfort are our priority! We continue to consult CDC guidelines, public health authorities, government officials, and health and safety experts as we carefully monitor health and safety conditions and adopt modified guidelines as necessary.  The State of Kentucky strongly recommends that all patrons be fully vaccinated or obtain a negative COVID-19 test prior to entering indoor facilities. 

Ever since we began our phased reopening in May 2020, we have been vigilant in our approach to our COVID-19 health and safety protocols.  Based on recent trends and guidance, The Carson Center will be making adjustments to these measures, which may continue to change at any time without notice. 

If you are purchasing a ticket or plan to attend an event at The Carson Center, the following measures are now in place:

  • All patrons (age 5 and up) must wear face coverings over their nose and mouth when indoors regardless of vaccination status.  
  • Face coverings are optional in outdoor common areas for all patrons. 
  • Please do not plan to attend an event, performance, or concert at The Carson Center unless you are free of any COVID-19 symptoms and otherwise comply with the requirements of such advisories and restrictions.  

Note: Depending on the restrictions imposed on us by touring artists, shows, and rental events, we reserve the right to require that all patrons be vaccinated and show proof of vaccination before entering.  

As always, our procedures may change as we continue to follow guidance from the CDC, State of Kentucky, and local health officials, so check back to this page for the latest updates.

 

 

 

 

UPDATE: 05.25.21

THE CARSON CENTER IS GRADUALLY REOPENING WITH MODIFIED OPERATIONS

May 25, 2021

We look forward to a full reopening by early fall. Soon, we will announce our 2021-2022 Broadway Season!  Subscriptions will go on sale to select groups on June 15 and to the public on June 30. Tickets to individual shows will go on sale in late August. We have two concerts and several outdoor movies on sale now.

The Carson Center for the Performing Arts is committed to the health and safety of our guests, artists, volunteers and staff. While we begin to ramp up in preparation for late summer/fall shows, our building remains at modified capacity for private and stage events. We will remain at partial capacity until city, state and national guidelines allow us to fully reopen.

We continue our cost-saving measures by staying conservative in our spending as we work to secure a positive future for The Carson Center. 60% of our full and part-time employees are back working with us in some capacity. We look forward to growing our team in the coming months to better serve you as you return for great events and performances.

While we continue to ramp back up, our Mission is to welcome you and serve you with consistently superior arts and cultural experiences. We are finding multiple ways to promote the arts and share the joy of the arts within our community and region. These include Movies by Moonlight, Concerts on the Lawn, Yappy Hour concerts with your canine friends, dinner theater, and signature fundraising events. Soon, we will once again present main stage concerts, Broadway musicals, arts-education programming for all ages and other entertainment.  Learn more through our social media platforms, which continue to engage patrons with new content Check for updates on our website, always making sure that you are visiting thecarsoncenter.org. We issue “Backstage” e-newsletters. To be added to this distribution, email boxoffice@thecarsoncenter.org.

Please note: Events taking place after August 1, 2021, are being planned at full capacity, subject to applicable laws and governmental approval. We will continue to closely follow CDC and other government guidelines as we have done throughout the pandemic.  Currently, at least until June 11, 2021, masks are required to be worn by all patrons while inside The Carson Center unless actively eating and drinking. Other COVID-19 related health protocols may be in effect at the time of performances.  We respectfully reserve the right to unilaterally make changes to protocols according to updated guidance and applicable laws. Future updates will be provided to ticket holders prior to performances and events. Any ticket holder not complying with any of our COVID-19 related health protocols may be required to leave our theater or our other event spaces. In such cases, tickets will not be refunded. Guests with accessibility questions or who require additional assistance related to the venue’s COVID-19 policies are encouraged to email boxoffice@thecarsoncenter.org  or call (270) 450.4444.

We remain committed to planning and presenting “the great that awaits” in a safe and comfortable environment for you! 

 

 

 

 

UPDATE 4.21.2021 The Carson Center for The Performing Arts is open for events and performances at 50% capacity or the maximum number of individuals that permits appropriate physical distancing per the Kentucky Governor's Healthy at Work Guidelines (4.19.21).  All events will require physical distancing, facial coverings, and handwashing/sanitizing.  Since March 13, 2020, The Carson Center has made upgrades to air filtration and ventilation to increase the delivery of clean air and dilute potential contaminants.  Your safety and good health are our priorities.  

We are both scheduling or are already on sale with performances that will take place after August 1, 2021.  These performances will be sold at 100% capacity in hopes that restrictions will be lifted and we can be fully operating by the scheduled performance date.  Should public health and safety guidelines prohibit The Carson Center from presenting any performance at full capacity in its theatre, the concert will be rescheduled to a time when public health and safety guidelines allow such capacity.  The Kentucky Governor's policy on masks will follow current state and health guidelines in place at the time of the concert.

If you have any questions or concerns, please contact boxoffice@thecarsoncenter.org.

Release Date 
Wednesday, April 21, 2021 - 12:15pm
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